Healthcare Transition Specialist
3 weeks ago
We are seeking a highly skilled Healthcare Transition Specialist to join our team at Bridges Health. This is an excellent opportunity for individuals who share our patient care vision and possess strong customer service skills.
About the Role:
The successful candidate will be responsible for managing the facility's inquiry and admission process, ensuring a smooth transition for prospective residents, families, and community partners. Key responsibilities include:
- Admission Process Management: Complete all necessary forms and documentation, as well as coordinate with internal teams to ensure seamless transitions.
- Customer Service: Provide exceptional support to customers, serving as their primary point of contact for admission inquiries and facility-related information.
- Facility Collaboration: Work closely with facility leadership to develop customer service programs aimed at delivering positive senior healthcare outcomes.
Requirements:
To succeed in this role, you will need:
- Basic Computer Skills: Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Knowledge of Senior Healthcare Services: Familiarity with Skilled Nursing and Long Term Care services, as well as Medicaid, Medicare, and third-party managed care payer sources.
- Customer Service Experience: Proven ability to develop relationships within the senior healthcare environment, providing exceptional support to customers.
- Business Development/Networking Experience: Strong networking skills and experience in business development, with the ability to identify opportunities for growth.
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as benefits including medical, dental, and vision insurance, 401(k) with company match, and employee assistance program. Additionally, we have a unique employee ownership plan that allows employees to access up to 50% of their net earned wages the following day.
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