Security Officer

Bay Mills Indian Community is seeking a highly skilled and dedicated Security Guard to join our team at Bay Mills Resort & Casinos. As a Security Guard, you will play a vital role in ensuring the safety and security of our guests and employees.

• Provide exceptional customer service by being attentive, responsive, and courteous to all guests and employees.
• Maintain a neat, clean, and professional appearance at all times.
• Represent the Security Department professionally by maintaining a calm, objective, and cooperative demeanor.
• Patrol the interior and exterior of the property regularly to maintain a proactive presence.
• Communicate all issues and areas of concern to the supervisor.
• Practice and promote established policies and procedures.
• Establish a professional and cooperative rapport with company employees.
• Safeguard company assets by adhering to company policies and procedures for the care and transport of cash and coin.
• Fulfill all reporting requirements established by the department.
• Stay up-to-date with all medical/ERT procedures, fire emergencies, and safety rules, regulations, and training.
• Participate in all medical emergencies within the property.
• Receive, report, and secure all lost and found items within the property.
• Effectively deal with unruly or abusive employees and/or patrons.
• Enforce the proper procedure for underage or banished patrons.
• Proactively patrol the property to monitor and effectively deal with situations concerning alcohol consumption.
• Provide pertinent information to local law enforcement and other emergency services, as directed by the Security Supervisor.
• Attend all scheduled departmental meetings.
• Maintain knowledge of all company promotions.
• Treat all information received in the performance of duties as confidential.
• Responsible for learning and following daily policies and procedures for the Security Department and Bay Mills Resort & Casinos.
• Must attend all mandatory trainings designated by the Human Resources Department and/or Department Directing, including Title 31.
• Perform and ensure compliance with the Bay Mills Gaming Commission Rules and Regulations.
• Other duties may be assigned within the scope and complexity of this position's essential functions.

• Must have a high school diploma or equivalent.
• Must have casino or security experience, certification, or education in a related field.
• Must be able to obtain and maintain a gaming license through the Bay Mills Gaming Commission and maintain eligibility throughout employment.
• Must be able to work all shifts, weekends, and holidays.
• Must be able to effectively handle medical emergencies.
• Must be able to successfully fulfill the reporting requirements of the department.
• Must demonstrate great customer service skills.
• Must be able to attend and successfully complete required training courses.
• Must have a valid driver's license.
• To perform this position successfully, an individual must be able to satisfactorily perform each function listed under the essential functions and physical demands categories of this position description.
• Must have an excellent past work record, including attendance.