Retail Sales Associate

3 weeks ago


Ambler, Pennsylvania, United States Sunnyside Full time
About Sunnyside

Sunnyside is a leading cannabis retailer dedicated to providing exceptional customer experiences. As a Wellness Advisor, you will play a critical role in shaping the future of our company by delivering top-notch service and product knowledge to our customers.

Job Summary

The Wellness Advisor will be responsible for advising customers on selecting the right cannabis products for their needs, while maintaining a welcoming and reassuring environment. This role requires strong customer service skills, product knowledge, and adherence to state compliance regulations.

Key Responsibilities
  • Greet customers and provide a best-in-class experience
  • Build customer relationships by asking questions and listening attentively to their needs
  • Assist customers in product selection through education and consultation
  • Apply effective selling and cross-selling techniques to build baskets
  • Verify customer documentation and ID
  • Assist in verifying the accuracy of orders and labeling packages
  • Perform accurate cash handling and maintain accurate records
  • Ensure product stock is organized and meets compliance regulations
  • Assist in maintaining a clean and organized store environment
Requirements
  • High School Diploma or equivalent
  • Minimum 1 year experience in customer service or retail
  • Flexibility to work shifts, including weekends and holidays
  • Excellent customer service skills and ability to engage with customers
  • Demonstrated ability to learn and apply technical and product-related information
About Cresco Labs

Cresco Labs is a leading cannabis company committed to normalizing and professionalizing the industry. We prioritize employee experience, diversity, and authenticity, offering opportunities for personal and professional growth.


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