Shift Leader

1 week ago


Fall River, Massachusetts, United States Dunkin' Full time
Job Summary

We are seeking a motivated and results-driven Shift Leader to join our team at a Dunkin' Donuts franchisee location. As a Shift Leader, you will be responsible for driving sales, controlling labor costs, and ensuring the safety and security of our team and guests.

Key Responsibilities
  • Profitability: Execute restaurant standards and marketing initiatives to drive sales and profitability.
  • Operations Excellence: Focus on preventative maintenance and cleanliness to ensure a safe and secure environment for our team and guests.
  • Team Environment: Promote a team environment through respect, coaching, feedback, and recognition, and support the training of crew members.
Competencies
  • Guest Focus: Anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results: Set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making: Identify and analyze problems, explore various alternatives, and use sound business judgment to take decisive action.
Core Values
  • Honesty: We value honesty and transparency in all our interactions.
  • Transparency: We are open and transparent in our communication and decision-making processes.
  • Humility: We recognize the importance of humility and a willingness to learn and grow.
  • Integrity: We uphold the highest standards of integrity and ethics in all our actions.
  • Respectfulness: We treat each other with respect and kindness, regardless of our differences.
  • Fairness: We strive to be fair and impartial in all our interactions.
  • Responsibility: We take ownership of our actions and decisions, and are accountable for our results.


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