Server/Waiter/Waitress

1 week ago


San Francisco, California, United States Chotto Matte - San Francisco Full time
Job Overview

At Chotto Matte, we're passionate about crafting unforgettable experiences for our guests. As a Server, you will play a key role in ensuring that our guests have a memorable dining experience. Your ability to provide excellent customer service and maintain a positive attitude will be essential to your success in this role.

Key Responsibilities
  • Monitor guest satisfaction and promptly address any issues or requests.
  • Ensure that food and beverages are served promptly.
  • Process payments and handle cash and card transactions.
  • Maintain a demeanor of professionalism and excellence in service delivery.
  • Assist with service of special events and private dining experiences.
  • Collaborate closely with other departments to optimize operational efficiency.
  • Ensure all dining areas are stocked with necessary supplies.
  • Champion health, sanitation, and food safety protocols at all times.
  • Proactively identify and address potential hazards.
  • Maintain impeccable personal hygiene, adhere to uniform standards, and exemplify conduct expectations.
  • Embrace ongoing learning and development opportunities to enhance skills and contribute to departmental goals.
Physical Demands
  • Ability to move with agility, stand for extended periods, and bend as necessary.
  • Occasional lifting and/or moving of items up to 50 lbs.
Preferred Qualifications
  • Previous experience as a server in a high-end restaurant is preferred.
  • Knowledge of food and beverage pairing is a plus.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Naturally friendly and positive demeanor coupled with solid communication skills.
  • Self-motivated with a dedication to personal and professional growth.
  • Ability to work flexible hours, including weekends, evenings, and holidays.
What We Offer
  • Competitive hourly wage plus tips.
  • Fast-track career progression opportunities supported by comprehensive training.
  • Enjoy a 50% discount at all Chotto Matte restaurants when dining with us.
  • Recognize and reward outstanding performance with our staff recognition program and incentives.
  • Comprehensive benefits package including medical insurance, pet insurance, and commuter benefits.
  • Access to an irrevocable Health Reimbursement Arrangement (HRA).
  • 401(k) plan featuring a 50% matching contribution.


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