Hospitality Services Director

4 days ago


Manhattan, Kansas, United States HCW Management Consultants LLC Full time
Front Desk Leadership Opportunity

HWC Hospitality is seeking a skilled Hospitality Services Director to lead our front desk team and drive exceptional guest experiences. This is a dynamic role that requires strong leadership, communication, and organizational skills.

Key Responsibilities:

  • Oversee front desk operations to ensure excellence in guest service.
  • Lead, mentor, and train the front desk team to provide outstanding customer service.
  • Manage staff scheduling, performance evaluations, and team development.
  • Collaborate with other departments to enhance the guest experience.

Requirements:

  • Experience in front desk operations, with management experience preferred.
  • Strong leadership, communication, and organizational skills.
  • A commitment to delivering exceptional guest experiences.
  • The ability to handle multiple tasks and resolve guest issues effectively.

About the Role:

This is an exciting opportunity for a results-driven leader to join our team and make a significant impact on our guests' experiences. The estimated salary for this role is around $65,000 per annum, depending on experience.



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