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Retail Shift Supervisor

2 months ago


Orange, New Jersey, United States Kwik Fill Full time
About the Role

We are seeking a highly motivated and experienced Retail Shift Supervisor to join our team at Kwik Fill. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of retail professionals.

Key Responsibilities
  • Assist in the training and development of store personnel to ensure they have the skills and knowledge required to provide excellent customer service.
  • Manage the day-to-day operations of the store, including inventory management, cash handling, and customer service.
  • Provide guidance and support to store staff to ensure they are meeting their performance goals and objectives.
  • Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and safe environment.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • 2+ years of retail experience, preferably in a supervisory or management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.