Banquet Houseperson

3 days ago


York, Pennsylvania, United States The Yorktowne Hotel a Tapestry Collection by Hilton Full time
Banquet Houseperson Job Description

The Yorktowne Hotel a Tapestry Collection by Hilton is seeking a highly skilled Banquet Houseperson to join our team. As a Banquet Houseperson, you will play a crucial role in ensuring the smooth execution of all banquet functions and meeting rooms.

Key Responsibilities:
  • Review and execute banquet function sheets to set up each function room according to instructions.
  • Ensure all required items are provided according to instructions, maintaining the highest level of quality and attention to detail.
  • Manage keys and equipment, signing out necessary keys from a key lock box at the beginning of the shift and returning keys at the end of the shift.
  • Maintain the cleanliness of banquet function spaces, adhering to our hotel's high standards of cleanliness and organization.
  • Communicate effectively with guest contact persons to ensure all necessary items are provided, including extra chairs, tables, and other requirements.
  • Inform supervisors of guest complaints and compliments, providing valuable feedback to improve our services.
  • Break down all equipment at the end of the function and return it to the necessary storage location.
  • Adhere to our hotel's uniform policy and maintain a neat, clean, and well-groomed appearance at all times.
  • Perform other duties as assigned by management, demonstrating flexibility and a willingness to adapt to changing circumstances.
Requirements:
  • Prior experience in banquet services, with a focus on set-up and breakdown.
  • Excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
  • A strong attention to detail and ability to maintain high standards of quality and cleanliness.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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