Store Systems Coordinator
3 weeks ago
The Store Systems Coordinator plays a vital role in maintaining the smooth operation of store systems and infrastructure. This position requires strong technical skills, excellent communication abilities, and the ability to work collaboratively with various stakeholders.
Key Responsibilities:
- Monitor and respond to IT issues promptly and effectively.
- Maintain store IT systems, including POS, laptops, printers, iOS devices, and digital signage.
- Escalate complex issues to HQ teams as needed.
- Manage inventory of equipment, software, and licenses.
- Communicate changes, technician visits, and deliveries to store teams.
The ideal candidate will possess:
- 5-8 years of experience in retail IT with progressively increasing responsibilities.
- Excellent written and oral communication skills.
- Ability to communicate with senior leadership.
- Strong analytical and problem-solving skills.
- Ability to work independently with minimal supervision.
- Fundamental understanding of TCP/IP networking.
- General awareness of computer systems, PC repair, and network management.
- Resourcefulness and quick-thinking nature to troubleshoot critical technical issues.
This role is based in Los Angeles and requires periodic after-hours support flexibility, travel opportunities (20% US and Canada), and a dynamic work environment.
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