Back of House Supervisor

2 months ago


Charlotte, North Carolina, United States U S National Whitewater Center Full time
Job Description

Job Summary:

The Food and Beverage (F&B) Supervisor at the U S National Whitewater Center is responsible for overseeing the back-of-house activities of all food locations. This includes managing culinary operations, training staff, and ensuring quality food presentation.

Key Responsibilities:

  • Culinary Operations: Oversee the culinary operation of Whitewater's food and beverage locations, ensuring high-quality food presentation and efficient food production.
  • Staff Training: Train and develop Back-of-House personnel to ensure they have the necessary skills to provide exceptional customer service.
  • Inventory Management: Manage inventory levels, including food ordering and stock control, to minimize waste and optimize resources.
  • Quality Control: Ensure that all food products meet the highest standards of quality and safety.
  • Customer Service: Anticipate guest needs and provide each customer with a positive, engaging experience.
  • Other Duties: Perform other duties as assigned by the Kitchen Manager or other senior management.

Requirements:

  • Education: High School diploma or equivalent.
  • Experience: Minimum of three years of Food and Beverage supervision experience.
  • Age: Must be at least 18 years of age.
  • License: Must possess a valid US-issued driving license.
  • Availability: Flexibility to work evenings, weekends, holidays, and during other Whitewater Center events as needed.

Physical Demands:

  • Work Environment: Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
  • Lifting: Must be able to lift and carry at least 50 pounds.
  • Mobility: Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
  • Transportation: Must be able to safely self-transport over uneven terrain or in a confined space.
  • Teamwork: Must be able to work in shared spaces with other employees and customers.

Benefits:

  • Staff Perks: Access to the Whitewater Center's pass activities.
  • Staff Discounts: Staff discount program and pro deals.
  • Retirement Plan: 401(k) plan.
  • Health Insurance: Medical, Dental, Vision, FSA (full-time only).


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