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Retail Sales Associate
2 months ago
Job Summary
We are seeking a highly skilled and customer-focused Cashier/Front Counter to join our team at Streets of New York. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and maintaining a clean and organized checkout area.
Key Responsibilities
- Answer incoming phone calls from guests and take phone orders
- Handle cash/credit transactions with customers using Micros terminal
- Package food to go for pick-up and take-out orders
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving establishments
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Keep front of the house area stocked with supplies
- Assist service staff if needed
- Pleasantly deal with customers to ensure satisfaction
Requirements
To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to maintain a high level of accuracy when handling cash and credit transactions.