Nurse Care Coordinator

1 month ago

Leesburg, Virginia, United States Community Health Centers Full time
Job Summary:

As a Care Team Nurse at Community Health Centers, you will play a vital role in preparing patients for interaction with physicians, coordinating and monitoring activities of the clinical care team, and assisting with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

Key Responsibilities:
  • Coordinate and facilitate structured communication to center care team members and providers, related to patient care coordination, pre-visit planning, huddles, one-on-one communication, emails, patient contact and documentation of any services accessed and/or health care related concerns/needs that have arisen since last visit.
  • Participate in team meetings to communicate and address patient care and operational requirements.
  • May lead huddles emphasizing a team-based approach to care.
Routine Clinical Duties:
  • Coordinate the patient care activities of the care team.
  • Answer the telephone in a courteous and professional manner.
  • Collect patient history and gather information pertinent to visit; document all communication to patients and clinicians.
  • Continuous management of the care team's schedule(s), such as work-ins, walk-ins, open-access and patient flow.
  • Conduct charts review for documentation, billing, and/or grammatical errors.
  • Administer immunizations and medications as ordered while utilizing the rights of safe medication administration.
  • Communicate with clinician frequently regarding patient care.
  • Fax orders or prescriptions to hospitals, pharmacies, or other vendors.
  • Assist patient and clinician in exam areas.
  • Give treatments/procedures as directed.
  • Assist clinicians with administrative paperwork.
  • Schedule patient appointments as needed.
  • Label and process specimens.
  • May draw blood from patients.
  • Communicate to assigned supervisor/provider or leads all cases needing a higher level of intervention in a timely fashion.
  • Assist with various procedures (such as EKG, wound care, VFC, and all other procedures), and participate in chaperoning as indicated.
  • Perform various tests (glucose, hemoglobin, strep, and all other tests required and specified).
Other Duties:
  • Monitor quality controls logs within your department.
  • Track and monitor immunizations and injections; prepare monthly reports, such as VFC and Florida shots.
  • Maintain supply inventories and medical stock in exam rooms and nursing station; keep secured; check expiration dates; order supplies as needed.
  • Coordinate assigned duties of the care team, such as cleaning, stocking, and etc.
  • May assist with Managed Care lists.
  • Monitor that instruments are properly cleaned, sterilized and stored for procedures.
  • Attend all training and in-service meetings as indicated.
  • Maintain, respond, and utilize working relationships with and knowledge of referral sources, community resources, and collaboratively work with other departments.
  • Attend in-services, and departmental meetings as requested.
  • Participate in the orientation of other nurses and clinical support staff as requested.
  • Team members in this role will need to be familiar with navigating daily tasks and workflow within an electronic health record which includes creating and updating electronic documentation using electronic tools and applications on portable computing devices, results review, order entry and clinical decision support.
  • Individuals will assist in organizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use. This includes communicating health/medical information using standard definitions, vocabularies, terminologies and/or relevant data sets as used in the organization's health information systems.
  • May be expected to cross-train and function within all medical disciplines (such as Family, Pediatrics, and OB/GYN).
  • May be required to travel to other CHC locations.
  • Perform other duties as assigned.
Qualifications:
  • Education: High school diploma or equivalent; completion of accredited Licensed Practical Nursing course required.
  • Experience: Minimum of 2 years' experience as a licensed LPN in Health Care, Managed Care, physician practice, or clinic setting preferred.
  • Ability to demonstrate organizational skills and attention to detail, and possess a good working knowledge of electronic medical records.
Certification/Licensure:
  • Must possess and maintain current/valid Florida LPN license.
  • Current/valid BLS certification, or must be obtained within the first 30 days of employment.
Special Skills:
  • Ability to deal with patients effectively in upsetting situations; able to function professionally in emergency situations.
  • Bilingual skills preferred.
Other Requirements:
  • Able to work flexible hours and sites as needed.
  • Able to work evenings and weekends.

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