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Seasonal Parking Lot Attendant

2 months ago

Jacksonville, Florida, United States Statue Cruises Full time

**Job Summary**

Statue Cruises is seeking a Seasonal Parking Lot Attendant to join our team. As a Parking Lot Attendant, you will be responsible for ensuring the safety and security of our passengers and staff while also providing exceptional customer service.

**Key Responsibilities:**

  • Monitor the parking lot and passengers to ensure safety during ferry operation
  • Provide a high level of customer service to all ferry riders
  • Remain true to and champion the Company's Core Values and Code of Conduct
  • Safety First: Safety shall remain the highest priority at all times
  • Consider reliability and efficiency with regard to Company operations
  • Monitor river, vessel, and passengers to ensure safety during ferry operation; report items of concern to Deckhands and/or Captain
  • Participate in onboard training and routine drills
  • Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment
  • Use proper Personal Protective Equipment (PPE)
  • Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs)
  • Report safety-related concerns
  • Obtain accurate passenger count in each vehicle and log/communicate as necessary
  • Perform proper security check and log on access sheet
  • Keep parking areas clean and orderly to ensure maximum space usage
  • Direct motorists to appropriate parking areas, parking spaces, or correct ferry entrance line
  • Greet customers and provide riders with instructions for entering/departing the ferry
  • Lift, position, and remove barricades to open or close parking areas
  • Ride ferry to transfer to Ft. George /Mayport side when traffic is congested
  • Understand the Employee Handbook and adhere to policies
  • Maintain Crew Qualification binder
  • Understand and comply with the Safety Management System (SMS)
  • Understand and comply with Standard Operating Procedures (SOPs)
  • Collaborate with other HMS personnel to remain attentive to regulatory requirements and alert to regulatory changes
  • Present professional level of customer service and appearance to all clients, both internal and external
  • Report passenger count and vehicle number to Captain upon each departure
  • Perform other duties as assigned

**Requirements:**

  • High School Diploma or equivalent
  • Valid Driver's License
  • Copy of DD214, if Veteran status
  • Excellent verbal and written communications skills
  • Proven track record of working successfully in a team environment
  • Ability to work with a sense of urgency and efficiency
  • Must be detail-oriented and organized
  • Ability to work in fast-paced, quickly changing environment
  • Must be willing to accept changes of direction in work and priorities with a positive attitude
  • Must be a proactive thinker and constantly think ahead to better serve our customers, both internal and external
  • One year customer service experience preferred
  • Must be at least 18 years of age

**Equal Employment Opportunity:**

Statue Cruises is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.