Software Engineer III, Agent Tools Specialist

2 days ago


Maryland Heights, Missouri, United States Charter Communications Full time
About the Role

Spectrum's Product and Technology team is a dynamic and innovative group of professionals who are transforming the next era of connectivity and entertainment experiences. As a Software Engineer III on the Agent Tools team, you will play a critical role in creating software solutions that use prevailing technologies and improve the customers' experience while adhering to business and technical requirements.

Key Responsibilities

Design, develop, modify, enhance, and implement software systems designed to support new or existing business initiatives. This includes designing and implementing new functionality that is testable and performant with limited oversight and guidance following best practices and approved code patterns. You will also apply object-oriented and computer science fundamental principles to coding tasks, understand and apply different SDLC processes, particularly Agile and Scrum, and participate fully in Scrum rituals. Additionally, you will understand and apply applicable technology security and industry regulatory and legal compliance considerations, identify fixes to defects raised, create and execute test plans, and ensure code coverage. You will also raise defects in code reviews, provide an LOE on a project/feature level, develop software independently, and write testable and performant code. Furthermore, you will contribute to technical requirements and technical design documents, collaborate with other team members to identify and solve technical problems, respond to customer inquiries around the behavior of the developed software, develop and maintain technical documentation, and ensure legal, regulatory, process, and security compliance of the code contributed to their application.

Requirements

To be successful in this role, you will need to have experience in coding, testing, and designing software, as well as software development methodologies. You will also need to have a BA/BS in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience. Additionally, you will need to have demonstrated knowledge of one major programming language/tool, demonstrated knowledge of coding language and syntax, usage of functions and object-oriented patterns, knowledge of environments, docker images, container runtimes, and cloud native app development, knowledge of dependent systems, e.g., up/downstream APIs, clients, data stores, CI/CD Pipelines, knowledge of design patterns and frameworks, and skills in showcasing project/feature level work to their team and technical leadership, basic negotiation skills, exercises judgment within defined procedures and practices to determine appropriate action, ability to read, write, speak, and understand English, ability to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors, ability to apply company policies and procedures to resolve a variety of issues, ability to work under general instructions on routine work, detailed instructions on new projects or assignments, ability to break down assigned projects into manageable tasks and completes within a given timeframe, ability to multi-task and prioritize effectively without oversight, and travel ability in an office environment. Preferred qualifications include strong knowledge in Spring Boot for back-end development or in React for front-end development.

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