Senior UX/UI Designer

1 week ago

Charlotte, North Carolina, United States Capco, a Wipro Company Full time

About the Job:

We are seeking a skilled UX/UI Designer to join our team at Capco, a Wipro Company. As a UX/UI Designer, you will be responsible for creating modern, elegant, and intuitive digital experiences for our financial services clients in banking, capital markets, and wealth.

Key Responsibilities:

  • Collaborate with small, agile, multidisciplinary teams on client projects to create user-centered experiences across both internal and external systems.
  • Conduct generative user research to identify and define target customer segments and personas using qualitative and quantitative methods.
  • Support conceptualization of new digital experiences by creating prototypes at all levels of fidelity.
  • Support experience definition by creating customer journey maps, user flow diagrams, information architecture models, wireframes, and other similar early-stage deliverables.
  • Support client workshops, during which your team will seek input from the client concerning user experience concepts, and clarify experiential requirements.
  • Create high-fidelity UI designs and work closely with development teams and client stakeholders to ensure clear communication of intent around interaction and accessibility specifications.
  • Perform UX writing as necessary to optimize the usability of your experience designs.
  • Create and manage smart, extensible Design Systems that extend clients' brand playbooks into digital channels and can support complex digital ecosystems.
  • Conduct moderated and unmoderated usability testing to ensure enthusiastic adoption by your intended end users.
  • Travel as necessary to visit our clients and their customers.

Requirements:

  • 5 years of UX design experience producing engaging, usable, and effective design solutions using user-centric principles.
  • A portfolio of work representing your experience and talent.
  • Excellent visual design aesthetic and skill with a meticulous attention to detail.
  • Strong understanding of UX and interaction design principles across responsive web and native mobile experiences.
  • General understanding of Agile software delivery methodologies and practices.
  • Self-supplied curiosity and passion to learn about new technologies and UX/design trends.
  • High level of proficiency with UX and UI design tools (e.g. Figma, Framer, Sketch, Adobe CS, Mural/Miro and other similar design, prototyping and collaboration tools).
  • Understanding of how to design accessible experiences (conforming to WCAG/Section 508).
  • Experience planning and conducting user research activities using qualitative and quantitative methods including user interviews, heuristics, contextual enquiries and surveys.
  • Ability to quickly synthesize and draw actionable insights from research activities, using methods such as persona and scenario development, journey mapping and service blueprinting.
  • Strong functional analysis skills and understanding of how UX drives business outcomes.
  • Willingness to own and be accountable for the delivery of project work.
  • Ability to author compelling presentations that tell a story.
  • Strong communication and consulting skills with the ability to clearly articulate your design decisions, build strong relationships with your primary client stakeholders and guide their thinking to drive better overall outcomes.
  • Experience working with Salesforce's Lightning Design System.
  • Familiarity with Financial Services or front-end development frameworks is a big plus.

Why Capco?

A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front-end business design all the way through to technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset, and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business.

We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.

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