Transportation Operations Manager

1 month ago


Elkins, West Virginia, United States Snowshoe Mountain Full time
Job Summary

We are seeking a highly skilled Transportation Operations Manager to join our team at Snowshoe Mountain. As a key member of our operations team, you will be responsible for overseeing the transportation department, ensuring seamless operations, and providing exceptional service to our guests.

Key Responsibilities
  • Operational Planning & Management:
    • Recruit, interview, hire, and train drivers to ensure a high-performing team.
    • Schedule, supervise, and address issues with department staff to maintain a smooth operation.
    • Conduct daily briefings with drivers and adjust routes as needed to optimize efficiency.
    • Use radios effectively to ensure adherence to routes and guidelines.
    • Communicate daily with the Transportation Manager regarding scheduling changes and operational adjustments.
    • Maintain transportation facilities, including bus lots and wash bays, to ensure a safe and clean environment.
  • Documentation & Compliance:
    • Ensure adherence to Department of Transportation (DOT) rules and Federal Motor Carrier Safety Administration (FMCSA) regulations.
    • Maintain accurate DOT files, including physicals and driver qualifications, to ensure compliance.
    • Conduct and document random drug and alcohol tests to maintain a safe working environment.
    • Provide mandatory DOT training and keep detailed maintenance records to ensure regulatory compliance.
  • Safety & Training:
    • Deliver 80 hours of classroom and 50 hours of skills training for new Commercial Driver's License (CDL) students to ensure they are equipped with the necessary skills.
    • Keep drivers informed with up-to-date information and materials to ensure they are aware of any changes or updates.
    • Assemble driver clipboards with essential updates to ensure they have access to critical information.
  • Supervision & Support:
    • Oversee repairs and maintenance to ensure buses and safety equipment are in top condition.
    • Manage department social media for schedule and route updates to keep drivers informed.
    • Supervise and ensure compliance with FMCSA regulations and hours of service to maintain a safe and efficient operation.
  • Driving:
    • Have a valid Driver's license and ability to pass the Snowshoe Driving Program to ensure a safe and qualified driver.
  • Education:
    • High School Diploma or equivalent to ensure a strong foundation in education.
  • Preferred Experience:
    • 3 years of experience in DOT/FMCSA or related field to ensure a strong understanding of regulations and operations.
    • Previous supervisory experience to ensure leadership skills and ability to manage a team.
    • Current computer knowledge to ensure proficiency in software and systems.


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