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Bowling Department Operations Manager
2 weeks ago
The Bowling Department Supervisor at Round1 is a critical role that ensures the smooth operation of our bowling facilities. As a key member of our management team, you will be responsible for overseeing the daily activities of our bowling department, including rentals and parties, to meet the marketing and sales goals of the company.
Key Responsibilities- Departmental Oversight: You will be responsible for ensuring that all daily duties are completed and documented, and that the bowling department operates consistently with established policies and procedures.
- Customer Service: Providing exceptional customer service is a top priority in this role. You will be expected to engage with customers, answer questions, and resolve any issues that may arise.
- Staff Supervision: As a supervisor, you will be responsible for leading and motivating your team to achieve their best performance.
- Operational Efficiency: You will work closely with other departments to ensure seamless operations and identify areas for improvement.
- Education: Some college education preferred, but not required. High school diploma or equivalent is mandatory.
- Experience: Previous experience in retail, restaurant, or customer service is essential. Experience in bowling or game centers is highly desirable.
The Bowling Department Supervisor will work in a fast-paced environment with frequent interactions with customers and colleagues. Local traveling by car may be required. The physical demands of this role include standing, walking, reaching, and lifting up to 200 pounds occasionally.