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Mobile Case Manager

2 months ago


Kingman, Arizona, United States Community Medical Services Full time
Job Title: Mobile Case Manager - Requires Driving

Community Medical Services (CMS) is seeking a highly motivated and experienced Case Manager to join our team. As a Case Manager, you will play a critical role in helping individuals suffering from substance use disorders gain access to care.

Responsibilities:
  • Coordinate internal support needs to reduce treatment barriers.
  • Screen potential clients, schedule intake appointments, and facilitate new client treatment program orientation.
  • Assist clients upon intake with appropriate documentation, including releases of information, coordination of care letters, client fee agreements, advanced directives, and language assistance forms.
  • Monitor Medicaid or other insurance paperwork for all clients, completing required intake and discharge forms as required.
  • Complete wellness checks via phone, maintaining progress notes and other required documentation for services provided as directed by the Clinic Manager and Clinical team members.
  • Coordinate care with PCP and other mutual providers (MH tx, DCS, probation/parole, etc).
  • Assist with transportation arrangements as needed.
  • Assist with completion of required intake documents and forms, collecting signatures and routing as appropriate.
  • Facilitate internal transfers to other CMS locations as well as transfers to external MAT programs.
  • Arrange for courtesy dosing and request exceptions for take-home medication policy.
  • Collaborate with assigned counselors on follow up regarding AWOLs and abnormal drug screens.
  • Facilitate the application and tracking process for the Substance Use Disorder Voucher process and communicate with clients regarding the process.
Qualifications:
  • High school diploma or GED required.
  • At least one (1) year of combined behavioral health education and work experience.
  • Bachelors Degree in a related field preferred.
  • Valid state-issued driver's license, 39-month MVR clearance required.
  • Knowledge of behavioral management, de-escalation methods, crisis intervention, and defusing techniques to prevent violent behavior.
  • Academic & working knowledge of DSM V, community resources, clinical methods and procedures and application of the same.
  • Bilingual in English/Spanish preferred.

Community Medical Services offers a comprehensive benefits package, including subsidized medical, dental, and vision insurance, health savings account, short and long-term disability insurance, life insurance, paid sick, vacation, and holiday time, 401K retirement plan with match, tuition and CME reimbursement up to 100%, employee assistance program to support your mental health and wellness, and ongoing professional development.