Resort Housekeeper

2 weeks ago


FL United States Lemon Juice Full time
Housekeeping Team Member

We are seeking a highly organized and detail-oriented Housekeeping Team Member to join our team at Caloosa Cove Resort in Islamorada, FL.

Job Summary

The successful candidate will be responsible for ensuring the cleanliness and maintenance of our resort's public areas and guest rooms. This includes responding to guest requests, identifying and reporting maintenance issues, and delivering exceptional customer service.

Key Responsibilities
  • Adhere to quality assurance standards and expectations.
  • Report work-related accidents or other injuries to management and follow Hazardous Materials Management Program protocols.
  • Schedule routine carpet/tile cleaning and deep cleaning of rooms.
  • Attend staff meetings to discuss company policies and guest complaints.
  • Update the Front Desk-Housekeeping daily worksheet and inform the Maintenance Department of maintenance concerns.
  • Inspect areas cleaned to ensure standards are met and investigate complaints regarding housekeeping service.
Requirements
  • High school diploma or G.E.D.
  • One year of work-related experience.
  • Strong customer service orientation and skills.
  • Excellent time management and multi-tasking skills.
  • Ability to work flexible hours, including weekends and evenings.
Company Culture
  • Celebrate Success
  • Strive for Excellence
  • Seek to Understand
  • Adapt Quickly
  • Tell the Truth
  • Change Champions
  • Human Centric

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