Retail Store Experience Director

3 days ago


Lafayette, Louisiana, United States Connectivity Source |T-Mobile Authorized Retailer Full time
Take Charge of Your Career as a Retail Store Experience Director

We are seeking an ambitious and results-driven leader to join our team as a Retail Store Experience Director at Connectivity Source | T-Mobile Authorized Retailer. As a key member of our leadership team, you will be responsible for creating a culture of excellence in customer experience, sales delivery, and operational standards.

The estimated salary for this role is $45K to $60K per year, plus bonuses and incentives.

**Company Overview:**

Connectivity Source | T-Mobile Authorized Retailer is a rapidly growing company with hundreds of stores across the country. We are passionate about providing amazing customer experiences while delivering on all sales goals in the wireless retail industry.

**Job Description:**

As a Retail Store Experience Director, you will lead your team by setting high standards for customer experience, sales delivery, and operational excellence. You will be responsible for coaching, training, and developing your team daily, maintaining operational standards, recruiting and retaining a highly engaged sales team, and driving marketing efforts. You will also be expected to deliver exceptional sales results, stay operationally sound, and take care of both employees and customers professionally.

**Responsibilities:**

* Coach, train, and develop your team daily
* Maintain operational standards to ensure inventory, revenue, promotions, displays, and store environment for all customers
* Recruit, interview, and successfully retain a highly engaged sales team
* Drive marketing efforts using avenues like social media, networking, and outside events
* Deliver exceptional sales results, stay operationally sound, and take care of both employees and customers professionally

**Benefits:**

We offer several exciting benefits that differentiate us from other companies, including bonus incentives, automatic raises, health benefits, PTO, 401k, pay advances, discounted phone service, rewards trips/contests, promotion opportunities, and child care FSA (DCA) benefit.

**Required Qualifications:**

* Open work availability for mornings, evenings, weekends, and holidays as scheduled
* At least 18 years of age
* Background check required
* Must be able to stand for long periods of time in a retail store environment
* Must be able to move and/or lift up to 25 pounds

We are an equal opportunity employer.

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