Automotive Repair Specialist
4 weeks ago
Join Ford Motor Company as a Field Service Engineer in Port St. Lucie and be part of a team that is shaping the future of mobility.
About the Role:We are seeking a highly skilled and experienced Field Service Engineer to join our team in Port St. Lucie. As a Field Service Engineer, you will be responsible for providing repair assistance on difficult to repair vehicles to improve Customer Satisfaction and Fix it Right the First Time.
Key Responsibilities:- Provide repair assistance on difficult to repair vehicles to improve Customer Satisfaction and Fix it Right the First Time.
- Support the product concern identification and resolution process with Product Development and Quality teams.
- Provide support to Ford and Lincoln dealerships to help improve their overall repair capability (technical competence, tools and equipment, service repair information, diagnostics, etc.).
- Support Company initiatives that enhance the vehicle diagnosis and repair process.
- Develop and author technical documents for publication.
- Bachelor's Degree.
- 2+ years of experience using Microsoft Office Suite.
- 1+ years of automotive experience.
- Bachelor's Degree in Automotive Technology, Automotive Management, Automotive/Mechanical Engineering or related field of study.
- Ford specific Automotive Repair Technical Training.
- Automotive dealership or independent hands-on vehicle repair experience, Ford and/or Lincoln Brand.
- Ability to independently plan, organize, reorganize, prioritize, and problem-solve issues.
- Professionalism including customer service/interface skills/experience.
Ford Motor Company is a global leader in the automotive industry, committed to innovation and excellence. We offer a dynamic and inclusive work environment, with opportunities for growth and development.
Benefits:- Immediate medical, dental, vision and prescription drug coverage.
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
- Vehicle discount program for employees and family members and management leases.
- Tuition assistance.
- Established and active employee resource groups.
- Paid time off for individual and team community service.
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day.
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
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