Service Associate

4 days ago


Derby, Kansas, United States Ihop Full time
Job Overview

We are currently hiring full and part-time Servers for day and evening shifts at IHOP in Derby.

No experience is necessary, but applicants must be willing and able to work weekends and holidays.

The ideal candidate will be comfortable in the public eye and possess excellent communication skills.

A reliable means of transportation is expected.


Key Responsibilities
  • Provide prompt, efficient, and courteous service to all guests.
  • Greet and seat guests, take orders, serve food and beverages, and handle guest remittance.
  • Clear tables and reset them for the next guests.

Essential Duties and Responsibilities
  • Develop professional working relationships with IHOP employees and guests.
  • Execute the 'Service Guidelines' to ensure a high-quality guest experience.
  • Handle guest complaints in a professional manner and invite them to return.
  • Maintain knowledge of IHOP terminology, menu items, and plating procedures.
  • Comply with SOP methods for guest checks and server banking procedures.
  • Stock supplies in service areas and dining rooms as assigned.
  • Adhere to local and SOP health, sanitation, and safety guidelines.
  • Clean and reset tables, chairs, booths, and floors after guests depart.
  • Perform cleaning duties according to posted charts.
  • Comply with IHOP uniform and appearance standards.
  • Complete other tasks as assigned by management.


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