Production Technician III

7 days ago


Solon, Ohio, United States OMJ|CC Full time
Job Summary:

OMJ|CC is seeking a skilled Production Technician III to join our team. As a key member of our production team, you will be responsible for troubleshooting, testing, and repairing disk arrays and servers. Your expertise will also be utilized to provide technical support to field engineers and customers, including problem diagnosis and resolution. Additionally, you will be involved in building, testing, and configuring servers, laptops, and storage arrays for sale and spare parts. If you have experience with data center, Dell/EMC, and NetApp, it's a plus

Key Responsibilities:

  • Monitor resources, including disk, memory, and CPU, through in-depth stress testing
  • Develop technical cross-training plans as necessary
  • Re-qualify and refurbish disk arrays across multiple OEMs
  • Re-qualify and refurbish server and associated peripherals
  • Provide technical support as required, to field engineers, sales, and customers via problem identification, troubleshooting, diagnostics, and repair strategy
  • May perform research or collect information on specific technical hardware/software related issues to determine root cause, identify alternatives, and implement a solution
  • Assist production areas with various product lines (entry level/midrange storage products, network appliances)
  • Assist the planning and procurement group with parts-related queries
  • Recertify individual and defective parts and provide problem determination/resolution when necessary
  • Disassemble tested systems into spare parts
  • Tagging and bagging of tested spares
  • After-hours rotation for parts procurement may be involved
  • Other duties as assigned

Requirements:

  • Associate degree, High School Diploma, or GED required
  • 5-7 years of related experience
  • Working knowledge of disk storage hardware and software products preferred
  • Ability to tackle new technical problems and equipment
  • Software imaging packages; Symantec Ghost, Acronis, etc.
  • Proficient in Microsoft Server & Windows products

Preferred Qualifications:

  • Unix & Red Hat. A+, Server, Storage & Network + certifications, CCNA, MCSA, MCSE, MCP, knowledge of CLI (Command Line Interface)

Benefits:
Medical and dental insurance, sick leave, paid holidays, vacation, retirement, educational assistance

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