Service Coordinator Specialist
3 days ago
**Overview of CoolSys**
CoolSys is a leading provider of indoor environment solutions, with over 150 years of experience and headquartered in Southern California. Our comprehensive range of services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.
We serve customers across various markets, including retail, commercial, food service, educational, healthcare, and industrial.
**Salary Range:** $55,000 - $70,000 per annum
About the Role
We are seeking a highly motivated and organized individual to join our Service Dispatch Team as a Service Coordinator. As a key member of our team, you will be responsible for accepting and dispatching service calls, communicating with technicians, checking them in and out, and updating customer portals accordingly. You will also be tasked with generating monthly preventative maintenance calls and ensuring accurate timing of field technicians in our computer system.
**Requirements**
To be successful in this role, you should have a high school diploma or equivalent and at least 3 years of experience working in a fast-paced, customer-focused environment. You should also possess exceptional communication and organizational skills, be highly motivated, and able to multi-task effectively with limited supervision.
**Benefits**
Our employee benefits package includes competitive pay, medical, dental, vision, and prescription coverage, paid vacation and holidays, 401(K) match, life insurance, AD&D, long-term disability, tuition reimbursement, employee discounts, pet insurance, and legal plan and ID theft protection.
**Join Us**
CoolSys is an EEO/AA Employer and welcomes applications from qualified individuals who share our values of diversity, equity, and inclusion.
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