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Retail Sales Associate

2 months ago

Newington, Connecticut, United States H&M Group Full time

About the Role

H&M Group is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.

Your Key Responsibilities

  • Actively engage with customers to understand their needs and preferences, providing personalized recommendations and solutions to meet their shopping needs.
  • Support the maintenance of a visually appealing and organized sales floor, ensuring that merchandise is properly displayed and easily accessible to customers.
  • Process transactions accurately and efficiently, handling customer payments and returns in a professional and courteous manner.
  • Unload delivery trucks, receive, and unpack merchandise, labeling items with security tags as needed.
  • Ring up sales on the register, issue receipts, and fold and place merchandise in bags for customers.
  • Educate customers about our H&M Loyalty program and promote our products and services.
  • Collaborate with colleagues to achieve sales goals and provide support as needed to ensure a positive working environment.
  • Work in accordance with H&M Group's safety and security protocols to ensure a safe and secure shopping environment for customers and colleagues.

Requirements

  • Passion for customer service and a commitment to delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Inclusive and positive attitude, with a willingness to learn and adapt to new situations.
  • Team player with a flexible approach and ability to work a variety of shifts, including nights and weekends.
  • Ability to lift in excess of 20 pounds and stand for long periods of time.

About H&M Group

H&M Group is a dynamic and inclusive company that values diversity and promotes a positive work environment. We offer a range of benefits, including a competitive hourly rate, opportunities for growth and development, and a comprehensive benefits package.

Why Join Our Team?

  • Dynamic and team-driven work environment with a diverse and inclusive team.
  • Endless opportunities for growth and development.
  • Dress your personality and express yourself through fashion.
  • Competitive hourly rate and comprehensive benefits package.