Guitar Center Instrument Repair Specialist
4 days ago
About Us
">Guitar Center embodies the world of creativity and music by fostering a culture that encourages staff to find their own individual sound.
Our mission is to develop and nurture lifelong musicians, making a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.
We strive to create inclusive environments that put our customers first while fulfilling our mission.
Job Description
">As a Guitar Center Instrument Repair Specialist, you will provide exceptional maintenance and repair services on customer-owned instruments, assist in maintaining store inventory, and continually build business through outstanding customer experience and quality work.
A few key characteristics that make our Instrument Repair Specialists successful include:
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- Customer Focus: Understands customer service principles, providing an excellent customer experience. Able to connect with customers in a meaningful way, approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.">
- Initiative: Able to identify opportunities & issues, following through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Develop knowledge and skills including product, store operations, sales and leadership.">
Responsibilities
">As our Instrument Repair Specialist, you will:
">- ">
- Interact with customers, ensuring a positive customer experience.">
- Service customer-owned instruments with high craftsmanship.">
- Maintain store-owned gear, as requested.">
- Complete warranty repair work.">
- Additional duties as assigned.">
Why Guitar Center?
">We offer robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Guitar Center is an Equal Opportunity Employer, providing fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
The estimated salary for this position is around $45,000-$60,000 per year, based on location and industry standards.
Requirements
">Skilled understanding of repairing Guitars is essential for this role.
Foundational product knowledge on Guitar Center products is preferred but not required.
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