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Support Staff
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Group Home Staff
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Support Staff
2 months ago
We are seeking a highly motivated and compassionate Support Staff to join our team at the Nevada Cares Campus. As a Support Staff, you will play a critical role in providing quality service to our program participants in a safe and non-judgmental manner.
Key Responsibilities- Assure quality service to program participants, including supportive interaction, assessment of needs, and maintenance of a safe and secure environment.
- Coordinate daily routines, including meal preparation, bed assignments, showers, and laundry.
- Provide awake shift coverage and maintain ground security, conducting hourly safety and security checks.
- De-escalate crisis situations and respond to emergencies, providing assistance to participants and staff as needed.
- Maintain daily reports and statistical information.
- Perform housekeeping and maintenance tasks, including changing light bulbs and plunging toilets.
- Respond to participant questions and concerns.
- Perform clerical duties, including answering phones and filing.
- Maintain clear and thorough communication with participants.
- Perform other duties as assigned.
- Assist with participant property management, including inventory and storage.
- Maintain daily program maintenance, including documentation and reporting of client concerns and infractions.
- Oversee linen documentation and inventory control, assisting participants with replacements as needed.
- Monitor program equipment and supplies inventory, taking action to replace or restock as needed.
- Secure approval for exceptions to standard policy and notify management of potential workflow problems.
- Adhere to staffing schedules to provide adequate and safe staffing coverage.
- Communicate with on-site program staff, Shelter Supervisors, and external representatives as required.
- Direct available resources as needed.
- Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws.
- Demonstrated ability to communicate and comprehend oral and written instructions.
- General knowledge of issues and challenges unique to homelessness, substance abuse, and other related areas.
- Ability to utilize a range of interventions to work with participants with varying needs and levels of functioning.
- Flexibility to work irregular hours and willingness to function as a team member.
- Computer skills required.
- CPR and First Aid training within 90 days of employment, re-certification as necessary, and T.B. testing annually.
- A valid Nevada driver's license is preferred.
- Must undergo a criminal background check.
