Customer Experience Associate

4 weeks ago


Manassas Park, United States FedEx Full time

About the Role

As a Retail Customer Service Associate at FedEx, you will play a critical role in delivering exceptional customer experiences and driving business results. This is an exciting opportunity to join a global leader in logistics and transportation and contribute to the success of our retail operations.

Key Responsibilities

  • Provide excellent customer service and support to customers in our retail stores.
  • Assist customers with their shipping needs and resolve any issues that may arise.
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals.

Requirements

  • Bachelor's degree or equivalent experience required.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

FedEx offers a competitive salary for this role, estimated to be around $50,000 - $70,000 per year, based on location and experience. We also provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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