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Patient Care Specialist
1 month ago
NYC Health + Hospitals/Metropolitan is a leading community hospital serving the residents of East Harlem, northern Manhattan, and neighboring communities. With a rich history dating back to 1875, the hospital has established itself as a hub for culturally sensitive care, emphasizing primary care medicine and leveraging the latest advances in medical science.
The hospital's commitment to delivering high-quality health services with compassion, dignity, and respect is unwavering. As part of the NYC Health + Hospitals system, Metropolitan is dedicated to providing exceptional care to all patients, without exception.
Salary & BenefitsThe estimated annual salary for this position is $65,000-$80,000, depending on experience. In addition to competitive compensation, employees at NYC Health + Hospitals enjoy a comprehensive benefits package, including:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
Key Responsibilities:
- Observe patients' physical and psychosocial behavior, reporting observations to Charge Nurse/Head Nurse.
- Provide care to assigned patients while reinforcing good health practices, ensuring patient privacy.
- Assist in monitoring patients for pain screening and report to charge nurse any complaints and responses to prescribed treatment.
- Monitor patients on constant and close observation according to established protocol.
- Document pertinent information regarding patient's behavior and physical condition as per established guidelines.
- Prepare patients for examinations by performing assigned procedures such as taking vital signs, weights, and assist in the examination process.
- Assist patients in activities of daily living, distribute meals to patients, assist in feeding as needed, observe food and fluid intake and output, and document as needed.
- Participate in providing activities geared towards improving quality of life, assist in recreational, motivational, and socialization activities.
- Assist in controlling aggressive patients using restrictive means as a last resort.
- Collect pertinent subjective and objective information, check patients' property upon admission, document same, and report findings to Charge Nurse/Head Nurse.
- Assist in transporting patients to and from designated areas within the facility in a safe and dignified manner.
- Carry out established infection control protocols.
- Changes linens and make beds, help in maintaining cleanliness and orderliness of the unit, including treatment rooms and patients' rooms.
- Anticipate patients' needs and provide care in a culturally sensitive and safe manner.
- Maintain competence by attending staff development programs.
- Conform to policies governing dress code, attendance, and punctuality.
- Assist in ensuring a safe and secure environment free of hazards to reduce the risk of injury to all customers.
- Communicate effectively with patients, visitors, and staff utilizing effective telephone techniques and demonstrating courteous manners at all times.
To be considered for this role, you must possess:
- Six (6) months of satisfactory experience assisting patients with daily living and therapeutic activities and performing other related functions in a hospital or healthcare setting.
- A valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).
NYC Health + Hospitals is an equal opportunity employer committed to diversity and inclusion.
