Server Assistant

3 weeks ago

Sens, Bourgogne-Franche-Comté, United States Boyd Gaming Full time
Job Summary

As a Server Assistant at Boyd Gaming Corporation, you will be responsible for providing exceptional customer service to our guests. This role requires a strong knowledge of our menu items, including ingredients and cooking methods. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming environment for our guests.

Key Responsibilities
  • Complete knowledge of all food and beverage menu items and daily specials.
  • Understand and meet sequence of service requirements for the Back Waiter/Food Specialist position as well as all requirements for the rest of the serving Team.
  • Along with the Front Waiter, provide initial greeting to the guests.
  • Greet the guest if the Front Server is occupied.
  • Proved water service to the table and maintains water and other beverages throughout the meal.
  • Responsible for bread service to the table.
  • Demonstrate outstanding service skills.
  • Memorize scripted presentation for the bread service.
  • Knowledge of all menu items including all ingredients in every food item and cooking methods.
  • Able to accurately answer all guest questions.
  • Responsible for removing dirty ware throughout the meal and replacing with clean ware as needed.
  • Prepare the table for the delivery of the next course.
  • Responsible for maintaining a clean table during the course of the meal, i.e. remove crumbs from the table during the course.
  • Provide coffee service to the table as required.
  • Thank guests as they depart per scripted requirements.
  • Responsible for clearing and resetting of tables and maintenance of floor throughout assigned station.
  • Any other duties as assigned by management.

Qualifications
  • Six (6) months experience in a fine dining restaurant.
  • Must be able to lift, maneuver, and carry up to 40 pounds.
  • Must be able to stand and/or walk for duration of shift.
  • Must be able to carry and serve beverages using a hand held tray.
  • Must have excellent customer service and communication skills.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information
Boyd Gaming Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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