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Sales Associate

2 months ago

Charlotte, North Carolina, United States Hubbard Pipe & Supply Inc. Full time
{"title": "Counter Salesperson", "description": "Hubbard Pipe & Supply Inc. Seeks a Skilled Counter Salesperson

We are a family-owned, Christian company that values our customers and employees. As a Counter Salesperson, you will play a crucial role in increasing sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products.

Key Responsibilities:
  • Customer Service: Answer incoming telephone calls, greet customers, and handle multiple customers simultaneously while maintaining a friendly and professional manner.
  • Product Selection: Assist customers in making product selections by asking questions and actively listening to identify customer needs. Research and source products for customers using various tools.
  • Sales and Order Processing: Enter sales orders into Eclipse ERP for invoicing or cash payments. Process customer returns and warranties following company guidelines.
  • Relationship Building: Develop good working relationships and rapport with customers. Maintain the highest standards in cleanliness and appearance of the showroom.
  • Conflict Resolution: Resolve customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.
Requirements:
  • Previous sales experience
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Knowledge of plumbing, lighting, and irrigation products

We offer a competitive salary and benefits package. If you are a motivated and customer-focused individual, please submit your application.

", "lang_code": "en-US"}