Senior Epic Resolute Hospital Billing Analyst II
4 days ago
This position is responsible for leading the implementation and support of the Epic hospital billing module installation. The Senior Resolute Hospital Billing Analyst serves as the senior point of contact with clinical areas, leading standard implementation approaches, conducting analysis on workflows and system tailoring needs, and assessing hardware upgrade needs.
The position requires excellent verbal and written communication skills, a customer-service oriented attitude, and a deep understanding of hospital operations in assigned areas. The analyst works closely with various program teams to conduct high-quality, high-service planning, implementation, and support of information systems for department end users.
The Sr. Epic Hospital Billing Analyst works with leadership to establish priorities for the Epic billing module, assisting systems analysts in implementing Epic Resolute updates, and establishing Epic Resolute best practices and procedures.
The position is responsible for ensuring accurate and timely technology support and problem resolution to internal and external customers. The analyst resolves complex and everyday service requests relating to software problems and malfunctions, interacting and consulting with users to manage user satisfaction.
Responsibilities:- Leading the implementation and support of the Epic hospital billing module installation
- Serving as the senior point of contact with clinical areas
- Conducting analysis on workflows and system tailoring needs
- Assessing hardware upgrade needs
- Ensuring accurate and timely technology support and problem resolution
- Resolving complex and everyday service requests
- Bachelor's Degree in a health, science, or business field, or an approved equivalent combination of education and experience
- Six years of information services experience in a healthcare environment with IT systems and systems development projects
- Five years as a systems analyst, applications specialist, or equivalent
- Three plus years of hands-on experience with Epic Resolute Billing in a real-time environment
- Epic Resolute Professional Billing certification may be required
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