Loss Prevention Specialist

4 weeks ago


Redlands, California, United States Kohl's Full time

About the Role

We are seeking a highly visible Loss Prevention Service Specialist to engage customers, promote customer service, and provide deterrence to theft at Kohl’s stores.

Key Responsibilities

  • Work to promote customer service in the store by greeting and supporting customer needs
  • Promote a neat and clean store appearance at the entrance
  • Conduct associate package checks
  • Conduct building and physical security inspections to minimize exposure to loss
  • Promote a safe environment for associates and customers and respond to emergencies
  • Supports CCTV surveillance with other Loss Prevention associates as necessary
  • Build partnerships with store and law enforcement
  • Additional tasks may be assigned

Requirements

  • Strong communication and interpersonal skills
  • Excellent collaboration skills
  • High ethical standards and adherence to Kohl’s policies and procedures

Preferred Qualifications

  • Experience in a customer service environment
  • Prior experience in retail loss prevention, security or law enforcement

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including WORK LIFE BALANCE, HEALTH & WELLNESS, SAVINGS & RETIREMENT BENEFITS, INSURANCE PROGRAMS, and LIFE EVENTS.



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