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Waiter/Waitress - Mecca Sports Bar & Grill

2 months ago

Milwaukee, Wisconsin, United States Levy Full time
Job Summary

Levy is seeking a skilled Waiter/Waitress to join our team at Mecca Sports Bar & Grill. As a key member of our service team, you will be responsible for providing exceptional customer service, taking food and beverage orders, and delivering items to dining room guests in a timely and professional manner.

Key Responsibilities
  • Promptly and warmly greet guests in the dining room, taking food and beverages in an efficient manner, following established steps of service.
  • Deliver food promptly and professionally, maintaining safe food handling and sanitation standards, and following up periodically to assist with any additional needs or requests.
  • Demonstrate complete understanding of menu items and ingredients, advising guests on appropriate combinations of food and drinks when requested, and accommodating reasonable requests and notes preferences.
  • Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibit exceptional communications skills and demonstrate ability to get along well with others, remaining flexible and patient when communicating with guests and staff.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly address complaints or issues, relaying relevant information or complaints directly to supervisor.
  • Ensure that the dining room is properly set up prior to and after the service period, keeping the area clean and neat while meeting established sanitation standards.
  • Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
  • Work with staff of other departments to perform job duties during special events and functions.
  • Perform other duties as assigned.
Benefits
  • Instapay (early access to your wages) and high-interest savings through the EVEN app.
  • Associate Shopping Program.
  • Health and Wellness Program.
  • Discount Marketplace.
  • Employee Assistance Program.
Requirements

Levy is an equal opportunity employer, committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID: 1351847

Levy Sector

Mecca Sports Bar & Grill

MATTHEW HAUGHN

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