Customer Service Associate

2 days ago


Norwich, Connecticut, United States Keith's Appliances Full time
Job Overview

Keith's Appliances is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling service requests, customer complaints, and providing solutions to ensure customer satisfaction.

Key Responsibilities
  • Respond to customer inquiries in a professional and courteous manner
  • Perform marketing and sales functions to promote additional services and products
  • Complete work orders, return customer calls, and resolve customer complaints
  • Collaborate with internal teams to resolve complex customer issues
Requirements
  • Minimum two years of administrative experience
  • Excellent written and verbal communication skills
  • Attention to detail and strong data entry skills
  • Positive attitude and strong teamwork skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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