Air Services Specialist

1 week ago


Roswell, New Mexico, United States WorldVia Full time
Job Title: Air Services Specialist

WorldVia is seeking a highly skilled Air Services Specialist to join our team. As an Air Services Specialist, you will be responsible for providing exceptional air travel services to our customers.

Responsibilities:
  • Assist customers with air travel arrangements, including booking flights, hotels, and car rentals.
  • Provide expert advice on air travel options, including fare rules, schedules, and availability.
  • Process air travel transactions, including exchanges, refunds, and reissues.
  • Monitor and respond to customer inquiries and concerns in a timely and professional manner.
  • Stay up-to-date on airline procedures, industry regulations, and travel industry trends.
Requirements:
  • 3-5 years of experience in the travel industry, preferably in air services or airline operations.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in using travel industry software and systems.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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