Retail Sales Associate

1 day ago


Knoxville, Tennessee, United States Embassy Suites by Hilton Knoxville Downtown Full time
Job Overview

In this dynamic role as a Retail Sales Associate, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests. Located at the Embassy Suites by Hilton Knoxville Downtown in Knoxville, Tennessee, you will work closely with the front-of-house and kitchen staff to maintain high-quality service standards.

Compensation Package

This position offers an hourly rate of $13 per hour, paid on a biweekly basis. Additionally, you will have access to the benefits package provided by Embassy Suites by Hilton Knoxville Downtown.

Responsibilities
  • Greet guests in a friendly and professional manner, communicating any specials or promotions as needed.
  • Accurately and efficiently process guest dining orders using a POS system.
  • Handle cash and credit card transactions, ensuring proper change and accurate payment processing.
  • Maintain the cleanliness and organization of the cashier station, including cash drawers and merchandise displays.
  • Prepare and serve food and beverages as necessary, including making specialty coffee drinks and scooping ice cream.
  • Assist in bussing tables and resetting for incoming guests.
  • Communicate effectively with front-of-house and kitchen staff to ensure timely and accurate service.
  • Adhere to all health and safety regulations and guidelines.
  • Attend all required training sessions and staff meetings.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent.
  • Previous experience in cash handling and customer service preferred.
  • Familiarity with POS systems and basic math skills for cash handling.
  • Ability to multitask and work in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Availability to work evenings, weekends, and holidays as needed.
  • Must be able to stand, walk, and lift up to 30lbs for extended periods of time.


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