Food Service Associate

1 month ago


Nashville, Tennessee, United States Sheraton Grand Nashville Full time
Job Summary:

The Food Runner creates an exceptional dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly, enthusiastic, professional, and timely manner.

Responsibilities:
  • Assist servers with presenting menus, answering questions, and making suggestions regarding food and beverage service.
  • Prepare baskets with required condiments and sides prior to serving.
  • Confirm that all orders from the kitchen are accurate, have all required condiments, and are presentable, then serve to the member/guest.
  • Always address the member/guest by name.
  • Anticipate the members/guests needs.
  • Observe member/guest to respond to any additional requests and to determine when service has been completed.
  • Responsible for monitoring supplies, maintaining stock, and keeping the kitchen/caf areas in a clean and orderly fashion at all times.
  • Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
  • Responsible for collecting/maintaining baskets throughout the course of the shift.
  • Maintain a full hands out full hands in perspective.
  • Monitor kitchen times and relay times to servers/management.
  • Maintain complete knowledge of menu, alcoholic beverages, specials, and 86d items.
  • Complete daily/weekly checklists of duties and monitor supplies.
  • Performs other related duties as assigned by manager.
Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits:
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


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