Frontline Service Representative

2 weeks ago


Lutz, Florida, United States Chick-fil-A Full time

At Chick-fil-A, the role of a Team Member transcends a mere job; it represents a valuable opportunity for personal and professional growth. Working directly under an independent Owner/Operator, Team Members acquire life skills that extend well beyond delivering exceptional products in a welcoming atmosphere. Team Members are dedicated to providing an outstanding dining experience for every guest and ensuring that all patrons receive the signature service and quality food that Chick-fil-A is known for.

Position Type:

  • Full-time and Part-time
Our Benefits Include:
  • A vibrant work environment where you can make a positive impact on others
  • Flexible scheduling (with Sundays off)
  • Opportunities to learn directly from experienced Operators and Restaurant Leaders
  • Focused growth and development to help you achieve your career aspirations
  • Scholarship opportunities
  • Competitive compensation
Front of House Team Member Responsibilities:
  • Exhibit a warm smile and maintain eye contact
  • Communicate with enthusiasm
  • Establish emotional connections with guests
  • Promote and uphold the vision and values of the Restaurant
  • Efficiently multitask while maintaining thoroughness
  • Be a team player, adaptable, reliable, and possess a strong work ethic
  • Stand for extended periods and work on your feet
  • Effectively communicate with guests and fellow Team Members
  • Comply with Chick-fil-A standards and dress code at all times
  • Perform additional duties as assigned
Qualifications and Requirements:
  • Dependability and consistency
  • A cheerful and positive demeanor
  • A passion for serving and assisting others
  • Customer service-oriented mindset
  • Strong interpersonal abilities
  • Attention to detail
  • Aptitude for multitasking
  • Ability to work well both independently and as part of a team
  • Willingness to maintain a flexible schedule
  • Capability to lift and carry heavy items regularly
  • Ability to stand for prolonged periods
Most Chick-fil-A Restaurants are independently operated by franchised business owners who make their own employment decisions and are responsible for their own content and policies.

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