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Customer Service Representative

2 months ago

Alpharetta Georgia, United States Ewing Outdoor Supply Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Warehouse Delivery Associate to join our team at Ewing Outdoor Supply. As a key member of our delivery team, you will be responsible for providing exceptional customer service, ensuring timely and efficient delivery of products, and representing our company in a professional manner.

Key Responsibilities
  • Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve any issues or complaints in a timely and professional manner.
  • Delivery and Logistics: Safely and efficiently deliver products to customers, manage delivery routes, and ensure timely delivery of products.
  • Inventory Management: Maintain accurate inventory levels, ensure products are properly stocked, and manage returns and exchanges.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless delivery of products and services.
  • Teamwork: Collaborate with colleagues to achieve team goals, provide support during peak periods, and contribute to a positive and productive work environment.
Requirements
  • Education and Experience: High school diploma or equivalent required; prior experience in customer service, delivery, or logistics preferred.
  • Skills and Abilities: Excellent communication and customer service skills, ability to work in a fast-paced environment, basic math skills, and ability to lift 50-70lbs.
  • Certifications and Licenses: Valid professional driver's license and ability to obtain a DOT Med Card for a Non-CDL truck.
Benefits
  • Health and Wellness: Comprehensive health insurance, dental, and vision coverage.
  • Financial Benefits: Competitive salary, paid time off, and bonus potential.
  • Professional Development: Opportunities for training and development, career advancement, and professional growth.