Pharmacy Service Representative

3 weeks ago


Cedarburg, Wisconsin, United States Walgreens Full time
Job Description:

As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes greeting customers, offering assistance with products and services, and resolving customer issues in a timely and professional manner.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assist customers with finding products and services, and recommend items for sale.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Assist pharmacists in scheduling and maintaining work flow, and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Maintain a clean and organized store environment, including counters, shelves, and inventory.
  • Comply with all company policies and procedures, including those related to pharmacy operations, customer service, and asset protection.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills and knowledge of store inventory control.
  • Prefer PTCB certification.
Benefits:

Walgreens offers a competitive compensation package, including a salary, benefits, and opportunities for advancement. We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records.



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