EMT Coordinator

Job Summary
A Competitive Salary: $50,000 - $70,000 per year, is offered for this role as an EMT Coordinator at Allegiance Mobile Health. The ideal candidate will have a high school diploma or equivalent and possess excellent customer service skills.

About the Role
This position involves taking information from customers regarding transports, ensuring transportation is safe, efficient, and timely. It also requires determining what type of transport is needed for a particular situation, allocating resources through solid decision-making to ensure the best possible response times, and properly tracking and documenting tickets of all relevant events.

Key Responsibilities
• Correctly receives and processes emergency '911' and non-emergency telephone requests for ambulance/emergency medical assistance.
• Utilize sophisticated Computer Aided Dispatch (CAD) system, which assists in monitoring, updating, and controlling the locations and movements of units.
• Receives requests for pre-scheduled/non-emergency ambulance and wheelchair van transportation.
• Obtains and provides mapping and routing information to units.
• Assists customers with various transportation-related issues such as selecting the most appropriate vehicle by evaluating the needs and condition of the patient.

Requirements
• High School Diploma or Equivalent
• Emergency Medical Dispatch Certificate and CPR, required or obtained within six months
• Knowledge of Medical Terminology
• Bilingual preferred, but not required

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