Team Lead

1 week ago


Oskaloosa, Iowa, United States Scooters Coffee House Full time

About Scooter's Coffee

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We are a rapidly growing specialty coffee company committed to delivering exceptional customer experiences and fostering a culture of integrity, love, humility, and courage.

As a Team Lead, you will play a critical role in driving business growth and developing our team members.

Job Description:

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  • Lead the team in delivering exceptional customer experiences by executing brand beverage recipes and techniques, resolving customer relations issues, and promoting teamwork.
  • Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime effectively.
  • Assist the Store Manager in onboarding and training new team members.
  • Develop effective working relationships with team members, identifying individual motivation factors and promoting teamwork.
  • Proactively seek opportunities to increase individual and team sales.
  • Understand and execute cash handling, point of sale system, and operational procedures accurately and consistently.
  • Ensure team members follow all health, safety, and sanitation guidelines.
  • Serve as a keyholder, following all opening and closing procedures.
  • Demonstrate punctuality, dependability, and adaptability.
  • Assist Store Manager with administrative duties as requested.

Requirements:

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  • Possess a passion for people and a willingness to master brand recipes and techniques.
  • Be energetic, fast-paced, and flexible in your work style.
  • Have the ability to work cooperatively in a team environment and teach others effectively.
  • Demonstrate strong problem-solving skills and attention to detail.
  • Show a desire to take on a leadership role in a growing company.

Compensation:

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We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience.


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