Team Lead
1 week ago
About Scooter's Coffee
">We are a rapidly growing specialty coffee company committed to delivering exceptional customer experiences and fostering a culture of integrity, love, humility, and courage.
As a Team Lead, you will play a critical role in driving business growth and developing our team members.
Job Description:
">- Lead the team in delivering exceptional customer experiences by executing brand beverage recipes and techniques, resolving customer relations issues, and promoting teamwork.
- Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime effectively.
- Assist the Store Manager in onboarding and training new team members.
- Develop effective working relationships with team members, identifying individual motivation factors and promoting teamwork.
- Proactively seek opportunities to increase individual and team sales.
- Understand and execute cash handling, point of sale system, and operational procedures accurately and consistently.
- Ensure team members follow all health, safety, and sanitation guidelines.
- Serve as a keyholder, following all opening and closing procedures.
- Demonstrate punctuality, dependability, and adaptability.
- Assist Store Manager with administrative duties as requested.
Requirements:
">- Possess a passion for people and a willingness to master brand recipes and techniques.
- Be energetic, fast-paced, and flexible in your work style.
- Have the ability to work cooperatively in a team environment and teach others effectively.
- Demonstrate strong problem-solving skills and attention to detail.
- Show a desire to take on a leadership role in a growing company.
Compensation:
">We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience.
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