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Service Installation Specialist
2 months ago
Company Overview
DISH Network L.L.C, a subsidiary of EchoStar, has been transforming the landscape of connectivity for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand content, smart home installation, mobile offerings, and the development of America's First Smart NetworkTM.
Our diverse brands encompass EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and GenMobile.
Department Overview
Our Service Installation Specialists provide television and smart home solutions to countless customers. As a member of our team, you will receive training to champion a premier customer experience, educating and connecting more households with every visit. You are a vital part of our organization, ensuring a top-notch customer journey. Our commitment to customer satisfaction has been recognized: in 2023, DISH was awarded the J.D. Power accolade for #1 in Overall Customer Satisfaction for the sixth consecutive year.
Key Responsibilities
What We Offer:
- Assured promotion after 6 months with a $1.00 per hour increase
- Performance Bonuses with the potential to earn up to $6,400 in your first year and $9,100 in subsequent years
- Compensated training, paid time off, and holidays
- 4-day work week with options for overtime
- Comprehensive Medical, Dental, Vision, and Life Insurance packages along with a Health Savings Account
- Complimentary DISH TV service valued at $114.99/month at your residence, plus significant discounts on Sling TV and Boost Infinite mobile plans
- 401(K) with company matching and an Employee Stock Purchase Plan (ESPP)
- Tuition Reimbursement
- Company-provided vehicle, tools, and uniforms
Our most significant advantage is the opportunity for advancement, with over 400 of our current technician leaders having started in technician roles. If you possess determination and resilience, you will advance rapidly at DISH. Performance-based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.
Your Role:
As a Service Installation Specialist, you will represent DISH in customers' homes on a daily basis. We enhance our value by simplifying lives and using the installation process to advise homeowners on their limitless smart home options.
Qualifications and Requirements
All specialists must possess:
- The ability to establish rapport quickly, ensuring a positive experience for our clients
- Capability to work on a high ladder (up to 40 feet) for extended periods, lift over 70 lbs, and adhere to individual weight limits of 335 lbs
- Ability to navigate small spaces and work in various weather conditions
- A valid driver's license in the state of employment with a driving record that meets DISH's safety standards
- Willingness to travel as needed
Compensation Overview
Compensation: $19.25/Hour
Benefits Overview
From diverse health benefits to new career pathways, explore our offerings on our careers website.
Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential.
We are committed to developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a merit-based organization, striving to eliminate barriers to success.
In line with this commitment, DISH will endeavor to provide reasonable accommodations to qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the company or a direct threat of substantial harm to the employee or others, or is otherwise not required by law.
