Intake Coordinator

The Intake Specialist is a vital member of our team at Acadia Healthcare, responsible for ensuring a seamless and welcoming experience for our clients upon arrival. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

• Liaise with clients and families to address any questions or concerns they may have.
• Coordinate facility tours and ensure that clients and families are well-informed about our services.
• Interface with the remote admissions team and on-site clinical team to facilitate the intake process.
• Establish a professional rapport with clients to ensure they feel comfortable and supported.
• Support the arrival process, including coordinating assessments, searches for prohibited items, and orienting clients to the facility.
• Liaise with the direct care team to ensure clients are set up with a treatment plan and schedule as needed.
• Ensure that intake paperwork is completed in a timely manner and documentation is maintained as required.
• May discuss client financial responsibility and take payment as applicable.
• Provide exceptional customer service in line with Acadia Healthcare standards.

• High-school diploma, GED, or equivalent.
• 1-2 years of experience in a patient care environment in a substance use/behavioral health setting, preferred.
• Excellent communication and customer service skills, as well as the ability to use required computer programs.

Compensation for roles at Acadia Healthcare varies depending on factors such as location, role, skill set, and level of experience. As required by local law, Acadia Healthcare provides a reasonable hourly range of compensation for roles that may be hired in California, set forth below.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities