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Cocktail Server

2 months ago

Palo Alto, California, United States Four Seasons Hotels Limited Full time
About Four Seasons:

At Four Seasons, our strength lies in our people. We are a diverse group of individuals who strive for excellence, continually pushing ourselves to achieve new heights while treating one another with respect and kindness. Our team members worldwide create unforgettable experiences for our guests, residents, and partners through a commitment to luxury and genuine hospitality. We understand that the key to delivering exceptional guest experiences is through a world-class employee experience and a supportive company culture.

We believe in recognizing familiar faces, welcoming newcomers, and treating everyone we encounter as we wish to be treated. Whether you work with us, stay with us, or explore with us, our mission is to create lasting impressions that enrich your life. This philosophy stems from our belief that life is more fulfilling when we connect with the people and the world around us.

About the Location:
Located in a vibrant business center, we uphold the highest standards of innovative hospitality. Situated in the heart of Silicon Valley, our establishment offers a unique connection to the region's technological heritage, sports, and music venues, alongside local adventures infused with artistic sophistication. Four Seasons Hotel Silicon Valley presents a creative approach to events, seasonal experiences, lifestyle amenities, and culinary artistry, providing the ultimate urban retreat.

Four Seasons Hotel Silicon Valley is dedicated to delivering the highest standards of luxury and personalized service. We believe in recognizing familiar faces, welcoming newcomers, and treating everyone we meet with the utmost respect. Our goal is to create lasting impressions that enhance your life, grounded in our belief that life is richer when we connect meaningfully with others.

About the Position:

The Bartender is responsible for providing guests and servers with prompt and efficient beverage service, possessing comprehensive knowledge of all products offered at the bar.

Key Responsibilities:

Job duties include, but are not limited to:
  • Crafting and serving a variety of wines, spirits, and cocktails from the menu while ensuring accurate pouring, mixing, and blending according to established recipes and Four Seasons standards.
  • Building rapport with guests through exceptional service.
  • Confirming guest orders, including any special requests, using the hotel's point-of-sale system.
  • Verifying completed orders against the guest's original request.
  • Providing service and taking orders from guests seated at the bar, offering engaging and vivid descriptions of each item's origin, flavor profile, and preparation methods; maintaining a thorough knowledge of liquors, wines, beers, ports, armagnacs, eau de vies, cognacs, and specialty drinks.
Skills and Qualifications:

The ideal candidate will possess:
  • 2-3 years of experience in a similar role within an upscale establishment, with a strong knowledge of wines, beers, and spirits.
  • The ability to obtain any necessary food handling or alcohol serving certifications required by local or state regulations.
  • Preferred experience in a hotel or resort setting.
  • The capability to remain on their feet for the duration of the shift and communicate effectively with guests.
  • A proactive attitude and a flexible schedule, with availability to work weekends, holidays, and evenings.
  • All applicants must have the appropriate legal documentation to work in the United States.
What to Expect:
  • Hourly rate of $19.00 plus service charge.
  • Opportunity to be part of a cohesive team with potential for a successful career on a global scale.
  • Medical, dental, and vision insurance.
  • Paid holidays, vacation, and sick leave.
  • 401k participation with a company matching program.
  • Complimentary stays at Four Seasons properties worldwide (subject to availability).
  • Free employee meals prepared by our culinary team.
  • Complimentary dry cleaning of employee uniforms.
  • Free employee parking.
Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.