Sales Associate
1 month ago
As a Specialty Sales Associate, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge, you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities:- Customer Service: Proactively engage and make a connection with customers, asking questions and listening to customer needs, directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
- Organization: Maintaining store appearance, sales, cross-selling products, and knowing the layout of the store.
- Inventory: Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed.
- Dependability: Adherence to assigned work schedule, accurate and complete follow-through on work assignments.
- Product Knowledge: In-depth technical knowledge of how products work, warranties, and ability to compare products by features.
- Experience: 1-2 years of Retail or relevant work experience required, 6 months of product-specific experience required.
- Communication Skills: Strong interpersonal and communication skills, ability to read, write, and interpret instructional documents, ability to effectively communicate with customers, peers, and management.
- Mathematical Skills: Basic math functions, ability to use a calculator and calculate percentages and ratios.
- Reasoning Ability: Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business, ability to work as part of a team and take initiative independent of direct supervision.
This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.
Other Skills:Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
Work Hours:Available to work a variety of hours, which may include early morning, evenings, weekends, and holidays.
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