Production Cook

Join our team of dedicated professionals at Hunger Mountain Cooperative Inc as a Production Cook. In this role, you will be responsible for preparing, cooking, and packaging delicious and consistent dishes for our Deli and Cafe.

Key Responsibilities:

• Prepare, cook, and package multiple dishes in a high-volume production environment while following and adhering to all recipes and menus as assigned.
• Package prepared food for retail sale with correct price, shelf life, and labeling following established procedures.
• Adhere to menu and recipes as assigned by Kitchen Supervisor and Kitchen Manager.
• Inform other cooks and deli staff about ingredients used and ensure proper signage and pricing.
• Offer samples, suggestions for purchases, and ways to prepare products.
• Perform related tasks as assigned by Kitchen Manager.
• Attend departmental meetings.
• Be responsible for safety in the workplace by creating a safe work environment, reporting safety concerns to a manager or member of the Safety Committee, and adhering to safety rules and regulations.
• Follow department policies and procedures.

Department Maintenance:

• Pull old or low-quality items, record, and properly dispose of them following established procedures.
• Maintain the kitchen in a sanitary and orderly condition, following health department regulations, wash dishes and utensils, and clean surfaces.
• Follow safety, storage, and labeling procedures.
• Use equipment safely; advise Kitchen Manager of equipment repair and replacement needs.
• Follow transfer record-keeping procedures for products from other departments.
• Ensure freshness of deli items by rotating and keeping batches separate by date.

Customer Service:

• Treat customers fairly, consistently, and with respect.
• Ensure efficient, friendly, and informative service according to established customer service vision and standards.
• Begin customer transactions with a friendly and professional greeting.
• End customer transactions with a pleasant farewell.
• Familiarity with co-op policies and procedures in order to answer customer questions.
• Address customer suggestions, comments, and complaints; refer issues as necessary and written complaints to Kitchen Manager.

Requirements:

• Experience cooking for deli, restaurants, or catering.
• Organized, attention to detail.
• Ability to recreate recipes in a consistent manner.
• Ability to lift up to 50 lbs.
• Manual dexterity with kitchen equipment.
• Knowledge of natural foods.
• Baking experience preferred.
• Ability to stand for long periods of time.
• Culinary education/experience preferred.
• Ability to follow the safety policies and procedures of Hunger Mountain Cooperative Inc.
• Ability to provide excellent service to customers, vendors, and coworkers.
• Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
• Ability to be physically present onsite at the Co-op to perform the requirements of this position.