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Lead Patient Care Representative

1 week ago

Bothell, Washington, United States EvergreenHealth Full time
Role Description

The Lead Patient Services Representative is responsible for providing high-quality patient care and support to our patients and staff at EvergreenHealth. This role requires strong leadership skills, excellent communication abilities, and attention to detail. In this position, you will be responsible for orienting and training new employees, instructing and guiding staff on work processes, and ensuring compliance with health industry standards.

Responsibilities
  1. Orient and train new employees
  2. Instruct and guide staff on work processes
  3. Ensure compliance with health industry standards
  4. Manage appointment queues and coordinate patient scheduling
Qualifications
  • High school diploma or equivalent required
  • Experience in a medical office setting preferred
  • Excellent leadership and communication skills