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Franchise Store Manager

2 months ago

Eliot, Maine, United States Dunkin' - Franchisee Of Dunkin Donuts Full time

About Us

369 Management is a local, family-owned business that operates a franchise of Dunkin', with 14 locations in New Hampshire and Maine. We pride ourselves on providing excellent customer service and a fun, team-oriented work environment.

Job Summary

We are seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for creating a positive and productive work environment, ensuring operational and cleanliness standards are met, and assisting management with training and other company programs.

Responsibilities

  • Leadership
    • Create a fun, friendly, and safe environment for team members and customers.
    • Ensure operational and cleanliness standards are met during your shift.
  • Training and Development
    • Assist management with training and other company programs.
  • Guest Satisfaction
    • Provide excellent guest satisfaction, service speed, and product quality.

Requirements

  • Experience
    • At least 1 year of food service experience required.
  • Education
    • Qualified candidates should have a high school diploma or equivalent.
  • Skills
    • Demonstrated ability to lead a team towards success.
    • ServSafe Certification preferred.
    • This is a leadership role; a demonstrated understanding of confidentiality is required.
    • This is a hands-on position; candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift to 50lbs.

Benefits

  • Competitive Pay
  • Paid Time Off / Sick Pay
  • Employee Meals
  • Medical & Dental Insurance
  • AFLAC Accident, Short Term Disability & Life Insurance Available

Schedule

Team Leaders usually work 5/6, 8-10-hour days, about 30-55 hours/week, pending the operational needs of their specific store. This may include weekends & holidays. Reliable transportation & flexible availability is required.